Network outage
Analysis
Telecommunications
Half of Australians have problems with their telco. But they don’t bother complaining
Telecommunications providers have been urged to fix the “trust deficit” with their customers, who often experience poor service and delayed responses.
- by John Collett
Latest
Updated
Small business
Xero outage hits small businesses nationally
The outage caused chaos for thousands of Australian businesses and their accounting teams.
- by David Swan
Analysis
Home tech
Could the next tech meltdown lock us out of our smart homes?
Rumours of the recent CrowdStrike outage hitting smart homes may have been exaggerated, but with more internet-connected devices in our home it’s a scenario worth exploring.
- by Tim Biggs
Opinion
Cash economy
The cinema was ‘cash-free’ but the eftpos machines were down. Was I in a movie?
The CrowdStrike outage reminded me and the rest of the developed world of how reliant we are on a few big companies to keep the show on the road.
- by Millie Muroi
Opinion
Opinion
How close are we to chaos? Just one blue screen of death
Crippling tech meltdowns like CrowdStrike are getting more common and more severe. Will you be ready for the next one? Are you keeping spare cash?
- by David Swan
Global IT crash could cause weeks of ‘teething issues’, minister says
Microsoft has estimated a software update by cybersecurity provider CrowdStrike disabled 8.5 million devices around the world, crippling airport check-ins, supermarkets and emergency information services.
- by Angus Thompson and Millie Muroi
Analysis
Cybersecurity
CrowdStrike IT meltdown a nightmare scenario that may have been inevitable
New cyber threats against software networks appear every hour and fixes are needed just as often. They can and will go wrong.
- by Tim Biggs
Australians warned to expect lingering issues after worldwide IT outage recovery
Australia’s cyber security minister says it’s “absolutely possible” that Friday’s IT outage was the largest in history, as banks, airports and retailers come back online.
- by Ashleigh McMillan and Andrew Taylor
Updated
Microsoft
‘Largest IT outage in history’ caused by US-based cybersecurity firm
A widespread CrowdStrike outage hit the nation’s supermarkets, banks, telecommunications companies and other businesses on Friday afternoon.
- by David Swan and Eryk Bagshaw
Analysis
Analysis
Global IT outage: What caused the CrowdStrike incident affecting banks, airlines and media outlets?
A mass outage has crippled airlines, TV stations and supermarkets. What do we think is behind it, and is there a fix?
- by David Swan
NAB suffers internet banking outage
Thousands of the bank’s customers were left locked out of their accounts due to an unknown issue.
- by David Swan